MetaMask Institutional
Frequently Asked Questions

Answers to commonly asked questions

Overview

How is MetaMask Institutional different from MetaMask?

MetaMask Institutional is integrated with a software development kit (SDK) and an Application Programming Interface (API). This allows custodians to connect their APIs to the most trusted wallet in DeFi. Institutional users therefore benefit from the best of both worlds. The same MetaMask experience and access, connected to institutional-grade custody.

How will MetaMask Institutional add value to my business?

MetaMask Institutional offers unrivalled access to DeFi along with institutional-compliant custody and risk management features on the most trusted wallet in DeFi. Institutions are able to store their private keys with a trusted custodian, and allow for pre-trade compliance and multi-sig approvals.

What are some of the product features?

MetaMask Institutional enables institutional investors to connect to a custodian. Investors gain access to cutting edge DeFi innovation, while solving risk management and private key custody requirements. On top of this, our focus is to solve user needs across the entire capital allocation process. This includes MMI research, compliance risk management, best execution through Institutional MetaMask Swaps and more.

How does the product work?

Funds, family offices, and financial institutions can gain access to the entire DeFi ecosystem from within their MetaMask browser wallet. They can connect to Dapps, initiate transactions, and confirm transactions which are then sent to their custodian for approval and signing.

Getting Started

How do I connect my custodian account?

Similar to a hardware wallet, a user can select the main menu within the home screen. From this drop-down menu, users then choose to “Connect to custodian”. Where they can then select their custodian, authenticate their account, and select the wallets they would like to add to MetaMask Institutional.

How do I transact?

MetaMask Institutional works just like Metamask. Users can connect to any Dapp in the DeFi ecosystem. They can initiate and confirm a transaction, whereafter multi-approval and signing is done at the custodian level.

How do I access the product?

MetaMask Institutional is available either through our custodian partners or directly as part of our early adopter programme (EAP). The EAP will grant access to a handful of institutions.

Managing my Digital Assets

Which custodians are integrated with MetaMask Institutional?

Our first integration partner is Curv. We are currently in the process of integrating with additional custodians.

What accounts can I bring into MetaMask Institutional?

MetaMask Institutional allows you to filter and select all the wallets held in your custody account

How do the compliance features work?

Today, funds often avoid decentralised exchanges (DEXs) due to the unknown counterparties that make up token pair liquidity pools. Compliance within MetaMask Institutional allows users to set their preferred anti-money laundering (AML) risk settings. These settings are then used to run AML risk analyses on DEX pools. Revealing the risk (low, medium, high and unacceptable) of the unknown counterparties within a DEX. This provides pre-trade compliance for users during their swapping process—allowing them to avoid token pools where they deem the counterparty risk to be unacceptable.

Can multiple users transact on the same wallet?

Yes, MetaMask Institutional allows you to filter and connect any wallet from your custodian. This means users on different browser extensions can access the same wallets.

How are my transactions sent to Mainnet?

After a transaction is confirmed in the extension, transaction details are sent to the custodian, where it can be approved and signed. The transaction is then broadcast to Mainnet from the custodian account.

How do I receive transaction status updates with MetaMask Institutional?

The MetaMask Institutional SDK receives status updates from the custodian via a webhook so that transaction statuses (and transaction activity) are updated within the extension.

Will all my token holdings in my custody account be reflected within my MetaMask wallet?

MetaMask Institutional reflects all on-chain transactions, including the tokens of those transactions, within the wallet.

How much does MetaMask Institutional cost?

If an institution receives access via a custodian, then costs will be reflected in their pricing. For direct access to the extensions through our Early Adopter Programme, there will be no direct costs to use the product.

Who can I contact if I experience any issues?

If you gained access to MetMask Institutional via your custodian, then please contact their support team. Alternatively, if you gained access via our early adopter programme, please do contact the team directly.

MetaMask Institutional
Frequently Asked Questions

Overview

Getting Started

Managing my Digital Assets

LEGAL

LEARN MORE

GET INVOLVED

CONNECT

MetaMask InstitutionalFrequently Asked Questions

Overview

Getting Started

Managing my Digital Assets

LEGAL

LEARN MORE

GET INVOLVED

CONNECT

MetaMask Institutional
Frequently Asked Questions